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Excuse me! How to tackle bad customer service Here are 10 ways to stay calm, lodge effective complaints and get results |
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Extend the life of your vehicle in 10 easy steps As economy sputters and stalls, take care to avoid high-dollar repairs |
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About Laura T. Coffey |
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Veteran newspaper journalist Laura T. Coffey writes a column for TODAYshow.com called “10 Tips for Keeping Your Money in Your Wallet.” Her crusade to help consumers make smart financial decisions began in 1996, when she fell victim to a scam and lost $1,700. (Don't worry — she got even.) Feel free to e-mail Laura with your feeback, tips and questions. |
Latest money video |
 Toyota recalls Prius models worldwide The popular hybrid is recalled to fix brake problems. The Japanese automaker has recalled more than 7 million vehicles since last October. CNBC’s Phil LeBeau reports. |
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Obama: Parties must 'transcend petty politics' President Barack Obama said Tuesday that it's time for Democrats and Republicans to work hard because the American people "expect a seriousness of purpose that transcends petty politics." |
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Send Herb Weisbaum an e-mail and he may answer your issue in his upcoming column on msnbc.com. Send an e-mail | ConsumerMan home |
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